MTE Living: Silk Bedlinen, Cashmere and Fine Cotton.



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Customer Service

We at MTE are committed to customer satisfaction in everything we do. Whether you have feedback for us, questions or comments, we want to hear from you. Please contact us and inform us of ways in which we can assist you.

Privacy

At MTE Living we are commited to protecting your privacy.

We will not rent or sell your name, address, email address, credit card information or personal information to any third party. However, we must co-operate fully should a situation arise where we are required by law or legal process to provide information about a customer.

For your security, we neither store, nor have access to your credit card numbers. When you place an order online with MTE Living, your credit card details are in fact being sent to a remote, secure server which then interfaces with the banking system to complete the transaction.

If you have registered with us, and subscribed to our newsletter, we may occasionally update you via email of special opportunities.

We may, infrequently, share non-personal, non-individual statistical or demographic information in aggregate form with marketing partners, advertisers or other third-parties for research purposes.

If you have any questions regarding our privacy practices, please email us at info@mteliving.com.


Delivery

Delivery costs are free nationwide. The delivery price for international orders varies by the size of the order and the distance. Please, call us for international delivery costs.


Returns

MTE Living are committed to providing you with total satisfaction.
If you wish to cancel your order you may this by notifying MTE Living in writing within 14 days of receiving the goods.

Your notification of cancellation may be posted, Faxed or emailed to the following addresses.

Postal Address: MTE Living
Mountwilson, Edenderry
Co. Offaly, Ireland
Fax No.: +353 (0)4697 72954
Email: sales@mteliving.com

You must return the goods to MTE Living at your own expense.

However, if the goods are soiled, damaged or laundered, MTE Living reserve the right not to accept their return. All products must be received in the original packaging with labelling. MTE Living will refund the full purchase price to you within 30 days of the receipt of your notice of cancellation.


Cookies

Cookies are needed to use this site. We use temporary cookies to store information like your shopping cart on our server and relate them to your browser. When cookies are disabled, you will be unable to add items to your cart, or place an order online. The only cookies used by this site are temporary cookies - i.e. they are not stored on your computer after you leave our website.

We do not use cookies to track browsing to other sites, and the only additional pieces of information which we may store from time to time are your browser "Agent String" and I.P. address. These help us to improve the quality of our site by tailoring it to suit certain browsers, and to maintain safety and security by being able to see what I.P. address any disputed orders came from, to prevent fraud.
Martina Toner Egan - Silk bedlinen, Mongolian cashmere and Fine cotton. © MTE Living 2014  
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